Please add your district and region details so we can respond to your enquiry.

Just checking, have you viewed our fire safety information?

• Smoke alarms
• Escape plans
• Home hazards
• Marae fire safety
• Outdoor and rural fire safety
• Renting or letting your home out.

Check out our information regarding Fire Danger, Fire Permits and Fire Seasons or use the 3-step tool Can I light a fire? tool.

You can also view a table of open air fire rules and regulations in a restricted or prohibited Fire Season if you already know the above. 

Check out our information on Evacuation Schemes and procedures  before submitting an enquiry. 

To help with your request, please provide the following information in the section below:

• Are you the occupier, owner or insurer? (including an authorised agent)
• Address of the site
• Date when your restriction notice expires (if known)
• Name of the inspector or authorised person who issued the notice (if known)
• Incident number (if known).

Please read our privacy statement to know how we will use the information submitted in this form.

Before submitting an enquiry, check out information on working or volunteering with us. 

Before submitting an enquiry, check out information on volunteering with us or employers of volunteers.

Let us know what you think about how we use plain language – what we’re doing well and what we could improve on.

Note: The Act only covers public documents written in English that we publish (online or in print) or substantially revise after 21 April 2023.

It’s great to hear when we’ve done a good job.

If you would like to thank someone who works for Fire and Emergency, or provide positive feedback about us as an organisation let us know and we can share it.

Please provide the station name, and any individual's names if you know them.

Note: if you have a complaint please use the complaints form.