Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place
Notes

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist

  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Call emergency services as soon as you are out and safe. Ask for FIRE.

Clearly state your address and let the operator know it anyone is still inside or has not made it to the safe meeting place.

Emergency call 111 Emergency text 111

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Site blessing of new fire station at Lake Okareka

News and media|28 May 2019

Fire and Emergency New Zealand is investing in the safety of the Rotorua district with a new fire station to be built at Lake Okareka, 11km south-east of Rotorua.

Dispute resolution

Found in: Contact us

Disputes Resolution Process The Fire and Emergency New Zealand Dispute Resolution Scheme is available to help Fire and Emergency volunteers and members of the public resolve disputes with Fire and Emergency.

What to do in a house fire

Found in: Home fire safety | In the event of a fire

If there's a fire in your house, you'll have around 3 minutes to get out before the fire becomes unsurvivable. Learn how to escape a fire emergency.

Learning the lessons of wildfires past: Twizel

News and media|18 March 2025

The scenic Mackenzie basin is home to the small rural community of Twizel.

Prohibited fire season for islands of the Hauraki Gulf from today

News and media|2 December 2024

All islands of the Hauraki Gulf, including Kawau Island move to a prohibited fire season as of 8am Monday 2 December 2024, until further notice.

Cyclone Gabrielle Update #6

News and media|13 February 2023

Fire and Emergency is urging people to only call 111 if life or safety is at risk tonight, as they respond to a surge in calls from an ever-widening area of the North Island.

Fire and Emergency declares a prohibited fire season for Dunedin, Strath Taieri, Mopanui, and Coastal Waitaki

News and media|31 January 2023

Dunedin, Strath Taieri, Mopanui, and Coastal Waitaki zones have moved to a prohibited fire season as of 8am this morning (31 January 2023), until further notice

Restricted fire season for Southland

News and media|12 January 2023

A restricted fire season is now in place for Southland, as at 7am this morning (12 January).