Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place
Notes

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist
  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Fire & Emergency New Zealand

Emergency Caller Location Information

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When you dial 111 from a mobile phone, data that helps determine the location of your handset is automatically sent to the Emergency Caller Location Information system (ECLI). The system is overseen by SafetyNet Critical Communications Ltd (SafetyNet). This data is provided by your mobile network operator (for all device types) and by supported Android or iOS smartphones.

The Emergency Caller Location Information system turns that data into information about your handset's likely location. Authorised emergency service agencies (Fire and Emergency New Zealand, New Zealand Police, Hato Hone St John, and Wellington Free Ambulance) are allowed to use this location information to help verify where you are calling from, so they can respond to the emergency as quickly as possible.

The Device Location Information (DLI) service builds on the existing Emergency Caller Location Information service (ECLI). DLI allows emergency services to request a phone’s location if:

  • there hasn’t been a 111 call from the device, or where a 111 call has ended unexpectedly, and
  • there’s a situation deemed to be a serious threat to a person’s life or health as reported by someone else, for example, a friend or family member.
  • many calls to 111 are made by people concerned about others who are not with them, for example, someone who is lost, missing or threatening self-harm.

DLI helps emergency services respond faster and more effectively in these situations.

The provision of this information is authorised by the Privacy Commissioner, via the Telecommunications Information Privacy Code 2020.

Find out more about the Emergency Caller Location Information system on SafetyNet’s website.