Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place
Notes

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist

  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Call emergency services as soon as you are out and safe. Ask for FIRE.

Clearly state your address and let the operator know it anyone is still inside or has not made it to the safe meeting place.

Emergency call 111 Emergency text 111

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Other complaints services

Found in: Our commitments | Eke Taumata

External organisations offering services related to complaints Unions and Associations PSA NZPFU UFBA FECA FRFANZ RPA ICRA Dispute Resolution Scheme The Fire and Emergency Dispute Resolution Scheme (the Fire and Emergency Scheme) is available to help members of the public and volunteers resolve disputes with Fire and Emergency New Zealand.

Hot, dry conditions prompt fire restrictions in Southland

News and media|4 February 2025

Fire and Emergency New Zealand has placed Southland District into a restricted fire season from 8am, Tuesday 4 February until further notice.

Fire and Emergency New Zealand declares a prohibited fire season for Otago’s Upper Waitaki zone

News and media|20 January 2023

Otago’s Upper Waitaki zone will move to a Prohibited Fire Season at 8am on Friday 20 January 2023, until further notice.

43-person taskforce set to bolster Fire and Emergency New Zealand’s Canadian assistance

News and media|11 July 2025

Fire and Emergency New Zealand is sending a 43-person taskforce to Canada to add to the assistance it is providing the Manitoba province with its wildfire response.

Burnham vegetation fire update #1

News and media|12 December 2024

Fire and Emergency New Zealand is responding to multiple grass fires along State Highway 1 south of Burnham, Canterbury.

Prohibited fire season revoked in Wairarapa

News and media|7 January 2025

Fire and Emergency New Zealand is revoking the prohibited fire season put in place in Wairarapa last month, which banned outdoor fires in the area.

New fire truck for Wellington Voluntary Rural Fire Force

News and media|25 September 2019

Wellington Voluntary Rural Fire Force has received the first of Fire and Emergency New Zealand’s new model fire appliances designed for fighting vegetation fires.

Outdoor fires banned in parts of Otago from Monday

News and media|25 January 2025

Fire and Emergency New Zealand has declared a prohibited fire season for the Lakes and Glendhu Bluffs areas in Otago from 8am Monday 27 January, until further notice.