Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place
Notes

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist

  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Call emergency services as soon as you are out and safe. Ask for FIRE.

Clearly state your address and let the operator know it anyone is still inside or has not made it to the safe meeting place.

Emergency call 111 Emergency text 111

Search results for Incident reports

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Other complaints services

Found in: Our commitments | Eke Taumata

External organisations offering services related to complaints Unions and Associations PSA NZPFU UFBA FECA FRFANZ RPA ICRA Dispute Resolution Scheme The Fire and Emergency Dispute Resolution Scheme (the Fire and Emergency Scheme) is available to help members of the public and volunteers resolve disputes with Fire and Emergency New Zealand.

Costs and benefits of regulating fire safety performance of upholstered furniture in New Zealand - Peer review - Report #41
PDF

What motivates people in small rural communities to become volunteer rural fire fighters - Report #138 (2013)
PDF

This research aimed to find out about what motivates people to join and remain a member of
the Volunteer Rural Fire Forces (VRFF) in New Zealand.

Applications sought for Fire and Emergency New Zealand’s Canterbury Local Advisory Committee

News and media|3 February 2025

Fire and Emergency New Zealand is seeking applications for members of its Canterbury Local Advisory Committee.

Fire and Emergency received calls to 18 incidents during today’s strike

News and media|28 November 2025

Fire and Emergency New Zealand received calls for 18 incidents between 12pm and 1pm today, Friday 28 November, the time of the strike action by members of the New Zealand Professional Firefighters Union (NZPFU).

Fire and Emergency received calls for 11 incidents during NZPFU strike hour today

News and media|13 March 2026

Fire and Emergency New Zealand received calls for 11 incidents between 12pm and 1pm today, Friday 13 March, the eighteenth time the New Zealand Professional Firefighters Union (NZPFU) has taken strike action.

Fire and Emergency NZ alerted to 12 incidents in urban areas during strike period

News and media|19 August 2022

Deputy National Commander Brendan Nally says Fire and Emergency NZ was alerted to 12 incidents in the main urban areas covered primarily by career firefighters between 11am and 12pm today (Friday 19 August). There were 22 calls to Fire and Emergency in total across the country.

Tongariro fire update #6

News and media|9 December 2025

Fire crews have made good progress in containing the fire in the Tongariro National Park.