Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place
Notes

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist

  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Call emergency services as soon as you are out and safe. Ask for FIRE.

Clearly state your address and let the operator know it anyone is still inside or has not made it to the safe meeting place.

Emergency call 111 Emergency text 111

Search results for Incident reports

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Message from our Chair: Celebrating all personnel this International Firefighters’ Day

News and media|4 May 2019

He aha te mea nui o te ao?

New first response unit in Waverley to boost emergency care

News and media|28 March 2025

A new first response unit in Waverley will enhance emergency medical response for the local community in South Taranaki, providing faster treatment in critical situations and protecting more lives.

Other complaints services

Found in: Our commitments | Eke Taumata

External organisations offering services related to complaints Unions and Associations PSA NZPFU UFBA FECA FRFANZ RPA ICRA Dispute Resolution Scheme The Fire and Emergency Dispute Resolution Scheme (the Fire and Emergency Scheme) is available to help members of the public and volunteers resolve disputes with Fire and Emergency New Zealand.

Our commitments

Found in: About Us

Canterbury Fires update #12

News and media|22 January 2024

Firefighters have put out a large vegetation fire near Swannanoa.

Matakana Fire Update #6

News and media|25 December 2023

Fire and Emergency’s specialist drone crew will be working on Matakana Island overnight, using thermal imaging to identify hotspots around the perimeter of the fireground so that firefighters will be able to target them tomorrow.

SkyCity convention centre fire: Fire & Emergency New Zealand commissions an independent review

News and media|21 November 2019

Fire and Emergency New Zealand has commissioned an independent review of its management of the 2019 SkyCity convention centre fire.

Increasing fire danger sparks change in Canterbury fire season

News and media|9 January 2024

Sunday’s fires along the Darfield railway line provided a timely reminder to everyone in Canterbury that it just takes a spark to start a wildfire, particularly as the fire danger increases.