Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place
Notes

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist

  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Call emergency services as soon as you are out and safe. Ask for FIRE.

Clearly state your address and let the operator know it anyone is still inside or has not made it to the safe meeting place.

Emergency call 111 Emergency text 111

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Our commitments

Found in: About Us

Recall: Celsius Number8 - 2000W horizontal fan heaters
PDF

Affected heaters were sold at Countdown and Mitre10 stores nationwide in 2017.

New state-of-the-art fire station for Redwood and Casebrook residents

News and media|24 June 2019

Today marks the official opening of Redwood’s new fire station, serving Redwood and Casebrook residents, and replacing the St Albans Station damaged in the Christchurch earthquakes.

Improving the Fire Safety Knowledge and Practices of Vulnerable Groups -report #8 (2000)
PDF

Multiple vegetation fires in vicinity of Tongariro National Park

News and media|8 December 2025

Fire and Emergency New Zealand crews are responding to a fire on the eastern side of State Highway 47 in the vicinity of Tongariro National Park.

Second contingent of Kiwi firefighters return home from Canada

News and media|2 September 2024

Fire and Emergency New Zealand has welcomed back its second contingent of firefighters from Canada today.

Recall: Euromatic Eco Panel Heater
PDF

Sold at Bunnings stores in March and April 2018 - Risk of causing burns or a fire.

Auckland and Northland move to a restricted fire season

News and media|14 February 2024

Fire and Emergency New Zealand’s Te Hiku Region (Tāmaki Makaurau Auckland and Te Tai Tokerau Northland) moves to a restricted fire season from 0700 Wednesday 14 February, until further notice.