Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place
Notes

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist

  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Call emergency services as soon as you are out and safe. Ask for FIRE.

Clearly state your address and let the operator know it anyone is still inside or has not made it to the safe meeting place.

Emergency call 111 Emergency text 111

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Recall: Apple Beats Pill XL Portable Wireless Speakers
PDF

Apple.com in conjunction with Beatsbydre.com has issued a voluntary recall due to potential overheating which may result in a fire.

Your community responsibility

Found in: Outdoor and rural fire safety | Councils and community responsibilities

Everyone has a responsibility to keep their community safe from fire. That means being fire safe and teaching your friends and family to be fire safe too.

Consultation on the Fire and Emergency levy is now open

News and media|8 April 2024

Fire and Emergency New Zealand has today started public consultation on the proposed Fire and Emergency levy for the period 1 July 2026 - 30 June 2029.

Local Advisory Committees

Found in: About Us

Other complaints services

Found in: Our commitments | Eke Taumata

External organisations offering services related to complaints Unions and Associations PSA NZPFU UFBA FECA FRFANZ RPA ICRA Dispute Resolution Scheme The Fire and Emergency Dispute Resolution Scheme (the Fire and Emergency Scheme) is available to help members of the public and volunteers resolve disputes with Fire and Emergency New Zealand.

Information about 111 calls and the IVR system Appendix 2 part 1
PDF

Information Request (OIA)

Complaints about misconduct
PDF

Information Request (OIA)

Volunteer stories

Found in: Work or Volunteer for us | Volunteer for us