Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place
Notes

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist
  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Ahikura

Whānau Centred Fire Education

Ahikura Whānau-Centred Fire Education is dedicated to educating young people aged five to 17 and their whānau on the dangers of fire through personalised, culturally sensitive engagement. The Ahikura programme is available to all whanau/family in Aotearoa New Zealand.

On this page

Concerned about a child's interest in fire?

You're not alone. Many children and young people are curious about fire. Sometimes that curiosity can lead to unsafe behaviours such as playing with matches or lighters, setting small fires, or taking risks around fire.

Ahikura provides free, confidential, whānau-centred support to help children, young people, and their families understand fire risks and develop safer behaviours. The programme is available throughout Aotearoa New Zealand for young people aged 5-17 years.

Ahikura at a glance

  • Free service
  • Available nationwide
  • Delivered by trained firefighters and other qualified Fire and Emergency personnel
  • For children and young people aged 5-17
  • Confidential and supportive
  • Whānau-centred approach
  • Referrals from parents, caregivers, schools, Police, health professionals, social services and community agencies welcome.

Need support?

Make an Ahikura referral(opens in a new tab)

Call: 0800 734 2667

Email: Ahikura@fireandemergency.nz(opens in a new tab)

What happens next?

We aim to contact whānau within 72 hours of receiving a referral.

Who can make a referral to Ahikura?

Parents and caregivers

If you're worried about a child or young person's behaviour around fire, Ahikura can help.

Professionals

We accept referrals from:

  • Schools, kura and education providers
  • Youth Aid
  • New Zealand Police
  • Oranga Tamariki
  • Health professionals
  • Social service agencies
  • Community organisations
  • Anyone with legal care responsibilities for a child or young person.

When should I consider a referral?

A referral may be appropriate if a child or young person:

  • Plays with matches or lighters
  • Has started a fire intentionally or accidentally
  • Has brought matches or lighters to school
  • Is highly curious or fascinated by fire
  • Watches or engages with fire-related content obsessively
  • Takes risks around fire
  • Has difficulty understanding the consequences of fire-related behaviour
  • Has been involved in concerning fire-related incidents at home, school or in the community.

If you're unsure whether Ahikura is the right fit, please contact us. We're happy to discuss your situation and help determine whether a referral is appropriate.

How Ahikura can help

Our free-of-charge programme began in Tāmaki Makaurau Auckland in 1992. In the 30 years since, we have made a significant difference for countless young people across Aotearoa New Zealand.

Over that time, we've learned that there is no one-size-fits-all approach. Every young person, whānau, and situation is unique, which is why our support is tailored to the individual needs of each child and family.

Our practitioners work one-on-one with young people and their whānau to understand their unique circumstances, learning needs, and experiences.

Support is tailored to the:

  • Age and developmental stage of the young person
  • Cultural background of the whānau
  • Learning needs and abilities
  • Nature of the fire-related behaviour
  • Individual goals and circumstances.

Our focus is on education, understanding, and building safer behaviours around fire.

We work alongside whānau because lasting change happens when families learn together.

How the programme works

Step 1: Make a referral

Complete the Ahikura referral form or contact us by phone or email.

Step 2: We make contact

An Ahikura practitioner will contact the family or caregiver, usually within 72 hours of receiving the referral. During our first kōrero we'll introduce ourselves, explain the programme and answer any questions. We'll also take time to understand the concerns that led to the referral.

Step 3: We get to know the whānau

Building trust and connection is an important part of our approach. We take time to establish whanaungatanga, a connection, with the young person and their whānau before moving into the learning activities.

Step 4: We deliver tailored support

Once we've established whanaungatanga, we begin the mahi of the programme.
Sessions are tailored to the age, experiences and learning needs of each young person, and are designed to help fire safety messages resonate in a meaningful way.

Step 5: Ongoing support where needed

Most families complete the programme in around two sessions, although additional support may be provided where appropriate. If other services may be beneficial, we can discuss available options with the whānau.

Information for professionals

Ahikura works collaboratively with whānau and partner agencies to support positive outcomes for young people.

When making a referral, please provide:

  • Child or young person's name and age
  • Parent or caregiver contact details
  • Description of the fire-related behaviour
  • Any immediate safety concerns
  • Relevant agency involvement
  • Information that may assist engagement with the young person and whānau.

Early referral can help reduce the risk of future fire-related incidents and provide families with practical support and education.

Frequently asked questions

Will my child get in trouble?

No. Ahikura is an educational and support programme that focuses on helping young people understand fire safety and develop safer behaviours.

Is the programme confidential?

Yes. Information shared with Ahikura is treated respectfully and appropriately.

Does it cost anything?

No. Ahikura is a free service provided by Fire and Emergency New Zealand.

What ages do you work with?

Children and young people aged 5-17 years.

How quickly will someone contact me?

We aim to contact whānau within 72 hours of receiving a referral.

How long does the programme take?

Most families complete the programme in around two sessions, although this may vary depending on individual circumstances.

Where do sessions take place?

Usually in the family home. If that isn't suitable, an alternative location can be arranged.

I'm not sure whether I should make a referral.

Please contact us. We are happy to discuss your concerns and help determine whether Ahikura is the right support service.

Do Ahikura practitioners have child psychology qualifications?

Our team works to understand the individual needs of the young people participating in the programme, including some common learning and developmental differences such as autism and ADHD. However, some young people may have more complex behavioural, psychological, developmental or support needs that require specialist expertise.

Our priority is the wellbeing of the young person. If additional expertise is needed, we will work with the right people to make sure they get the help they need. We will never leave a child or whānau without support.

Ahikura Values

Ko te tamaiti te pūtake o te kaupapa | The child is at the heart of everything we do

Every interaction, activity and decision is guided by what is best for the young person and their whānau.

Kanohi kitea | A face seen

As Fire and Emergency staff and volunteers, we are privileged to hold the trust and confidence of the communities we serve. We value that trust deeply and work hard to earn and maintain it every day.

From our first kōrero with a whānau through to our final visit, we focus on building meaningful relationships based on respect, understanding and trust.

The trust of whānau is essential to our mahi. While we need their involvement and consent, their role in the programme goes far beyond that. Whānau are a vital part of the learning journey.

Ahikura helps children, young people and their whānau understand the risks associated with fire and develop safer behaviours together. By taking a whānau-centred approach, we strengthen the support around each young person and increase the likelihood of positive, lasting change.

Waiho i te toipoto, kaua i te toiroa | Let us keep closer together, not wide apart

Our mahi is made possible by our referrers. We rely on people like you. We need whānau and community members, kaiako, school leaders, New Zealand Police and Oranga Tamariki to reach out and refer taiohi who could benefit from our programme.

With the support of our referrers and communities, we can play a short but important role in the lives of our young people. Through connection, education and support, we help build their confidence, resilience and mana.

We're here to help young people and their whānau learn how to stay safe around fire.

Make a referral

Ready to get support?

If you're concerned about a young person's behaviour around fire, we'd encourage you to get in touch. Whether you're a parent, caregiver, kaiako, social worker, Police officer or another professional, our team is here to kōrero about how Ahikura can help.

Complete the Ahikura Referral Form(opens in a new tab)

Phone: 0800 734 2667

Email: Ahikura@fireandemergency.nz

Early support can make a significant difference.

Feedback

Help us improve

We value feedback from young people, whānau, referrers and partner agencies.

Your feedback helps us understand what's working well and how we can continue improving the support we provide.

Complete the Ahikura Feedback Form(opens in a new tab)

Thank you for helping us make Ahikura better for the families and communities we serve.

Contact Ahikura

Phone: 0800 734 2667

Email: Ahikura@fireandemergency.nz(opens in a new tab)

Ahikura Referral Form(opens in a new tab)

Ahikura Feedback Form(opens in a new tab)

If you're concerned about a child or young person's behaviour around fire, don't wait. We're here to help.