Our 3-Step Escape Plan

  • First Escape Route
  • Second Escape Route
  • Meeting Place
Notes

Use this space to note any additional information about your escape plan, i.e. who will assist

Your checklist

  • Get low

    Smoke is poisonous and more deadly than flames.

    If you breathe smoke for more than a few breaths it can kill you.

  • Be fast

    A house fire can kill you in less than three minutes.

    Don't spend time trying to save possessions.

  • Close doors

    A closed door buys you time.

    It slows down the spread of fire, giving you more time to get to safety.

  • Get out - stay out!

    People have died by going back into a fire.

    Don't leave the meeting place to go back inside for any reason.

Call emergency services as soon as you are out and safe. Ask for FIRE.

Clearly state your address and let the operator know it anyone is still inside or has not made it to the safe meeting place.

Emergency call 111 Emergency text 111

Public consultation

Open Consultations

There are no open consultations.

Closed Consultations

Public consultation on the Fire and Emergency levy for 2026-2029

From 5 April – 17 May 2024 Fire and Emergency New Zealand held a public consultation on our proposed levies for the period 1 July 2026 – 30 June 2029. 

Fire and Emergency, New Zealand’s trusted national fire authority and an emergency first responder for most communities, is funded almost entirely through levies on home, contents, non-residential and vehicle insurance policies.

New Zealanders have been funding their fire services through levies paid on insurance policies since the 1970s. Consultation on levy arrangements and the activities we plan to undertake during the levy period has now been completed.

Draft records disposal schedule

Public consultation on the draft records disposal schedule has now closed. We’ll be reviewing the feedback we received and making updates to the schedule where appropriate, before submitting the draft to Archives New Zealand. If you requested an update on the outcome of your feedback, we’re aiming to be in touch with you via email by early June.

Fire insurance transitional levy increase consultation

From 5 April – 2 May 2023 Fire and Emergency held a public consultation on a proposal to increase the transitional levy that provides almost 100% of Fire and Emergency’s funding. We have proposed a 12.8% increase to the transitional levy component across all levied insurance policies for the 2024/25 and 2025/26 financial years, taking effect from 1 July 2024.

Public consultation about the proposed increase has ended and the Government is in the process of making decisions about it.

You can read more about the proposal in our consultation launch announcement here on our website: Public consultation on increasing transitional levy now underway.

We will update our website once Government decisions have been announced.

Fire Plans consultation 2024

Fire and Emergency’s consultation to review Fire Plans has now closed. 

District teams will review public and stakeholder submissions, finalise and publish final Fire Plans on our website on 22 July 2024.

Meanwhile, if you have a question for the Fire Plans Project team, email fireplans@fireandemergency.nz.

Disputes Resolution Scheme Consultation

From 12 December 2019 to 20 February 2020 Fire and Emergency held a consultation on the Dispute Resolution Scheme Rules.

Overall, there was general support for the proposed rules and process for the Scheme. For more information about the changes we made and the supporting rationale read the Summary of and response to submissions.

The Fire and Emergency New Zealand Dispute Resolution Scheme is now available and you can view the final Scheme Rules. The Scheme is administered by ICRA and provides members of the public and Fire and Emergency volunteers with an independent, transparent process for resolving a variety of disputes with Fire and Emergency.

If you have lodged a complaint with Fire and Emergency and are not happy with the outcome or believe it is taking too long for us to respond to your complaint, you can apply to use the Dispute Resolution Scheme.