After a fire or emergency event, it's normal to feel unsettled and disrupted for a while. You may be able to overcome any problems yourself, but don't be afraid to ask for help. Fire and Emergency New Zealand encourage you to reach out if you, or someone in your community, need support.
If you need urgent help, please contact your GP, Ambulance Service, or local hospital emergency department (for referral to the Crisis Assessment and Treatment Teams – CATT).
Support services
Here’s a list of some of the services that are available in New Zealand that offer support, information and help. All services are available 24 hours a day, seven days a week unless otherwise specified.
Alcohol Drug Helpline
0800 787 797
www.alcoholdrughelp.org.nz
Need to talk?Free call or text 1737 any time for support from a trained Ministry of Health professional. Trained health professionals for mental health and addiction helplines (depression, gambling and alcohol drug helplines) will be on hand to support people 24/7.
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Lifeline0800 543 354 |
Healthline0800 611 116 |
Suicide Crisis Helpline0508 828 865 |
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Depression Helpline0800 111 757 |
Supporting Families in Mental Illness0800 732 825 |
Women’s Refuge Crisis Line0800 733 843 (0800 REFUGE) |
Rural Support Trust0800 787 254 |
Shine0508 744 633 |
Samaritans0800 726 666 |
Skylight0800 744 100 |
Gambling Helpline0800 654 655 |
Supporting Families in Mental Illness0800 732 825 (for families and whānau supporting a loved one who has a mental illness) |
Youthline0800 376 633 |
Contact your doctor or General Practitioner (GP) |
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For other specialist helplines, go to https://www.mentalhealth.org.nz/get-help/in-crisis/helplines/